Privacy & Security Statement

City Science Corporation Limited is committed to protecting and respecting your privacy and ensuring best practice compliance with the Data Protection Act 1998 and the EU General Data Protection Regulation.

This policy (together with our Terms of Use and any other documents referred to in any of them) sets out the basis on which any personal information we collect from you, or that you provide to us, when you are using www.cityscience.com (our site) will be processed by us.

The data controller in respect of such personal information is City Science Corporation Limited, Oxygen House, Grenadier Road, Exeter, Devon EX1 3LH (company number 09891138). City Science Corporation Limited is registered on the Data Protection Register maintained by the Information Commissioner’s Office with registration number ZA160336.

In this policy, the term ‘personal information’ means personal data as defined in the Data Protection Act 1998.

Please read the following carefully to understand our practices regarding your personal information and how we will treat it. By visiting our site, you accept and consent to the practices described in this policy.

We may change this policy from time to time by updating this page, so you will always be aware of what personal information we collect, the purposes we use it for and to whom we disclose it. You should check this page regularly to ensure that you are happy with any changes that we make to this policy from time to time.

Personal information we may collect from you

We will collect and process the following personal information about you:

Personal information you give us

You will give us personal information about you by filling in the forms on our site or by corresponding with us e-mail or otherwise. This includes personal information you provide when you submit any forms to us or report a problem with our site. The personal information you give us may include your name, address, e-mail address and phone number, and other information related to us and your participation with us (including personal expressions of ideas, opinions and comments, or information contained in any application which is submitted to us).

Personal information we collect about you

With regard to each of your visits to our site, we will automatically collect the following personal information:

  1. technical information, including the internet protocol (IP) address used to connect your computer to the internet, your browser and browser plug-in types and versions, time zone setting, operating system and platform; and
  2. information about your visit, including the full uniform resource locators (URL) clickstream to, through and from our site (including date and time), content you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs) and methods used to browse away from the page.

Personal information we receive from other sources

We may receive personal information about you if you use any other websites we may operate from time to time or from our research and project partners, publically available sources and/or other data suppliers.

Uses made of your personal information

We use personal information held about you in the following ways:

Personal information you give to us

We will use this information to provide you, or permit selected third parties to provide you, with:

  1. information relating to us, our projects and initiatives and information you request from us;
  2. other information that is similar to that which you have already enquired about; and
  3. other information that we feel may interest you.

We will contact you and, where we permit selected third parties to use your personal information, they will contact you, to provide you with such information by electronic means (e-mail or SMS) only if you have consented to this.

Personal information we collect about you

  1. We will use this information:
  2. to monitor and administer our site and for troubleshooting, data analysis, testing, research, statistical and survey purposes and record-keeping;
  3. to improve our site to ensure that our content is presented in the most effective manner for you and for your computer;
  4. to allow you to participate in interactive features of our service, when you choose to do so;
  5. to register your interest in our projects and initiatives and/or to process any applications you submit to us; and
  6. as part of our efforts to keep our site safe and secure.

Personal information we receive from other sources

We may combine your personal information receive from other sources with personal information you give to us and personal information we collect about you. We may us this personal information and the combined personal information for the purposes set out above (depending on the types of personal information we receive).

Disclosure of your personal information

We may share your personal information with:

  1. any companies within our group, including our subsidiaries and any associated companies; and
  2. selected third parties, including:
    1. our research partners and project collaborators (including prospective research partners and project collaborators) who have access to underlying data sources included in analytical models; and
    2. analytics and search engine providers that assist us in the improvement and optimisation of our site.

We may disclose your personal information to:

  1. any of our directors, officers, employees, consultants, contractors, professional advisers, insurers, agents or suppliers in order to consider any enquiries or applications submitted by you via our site; and
  2. third parties, if we are under a duty to disclose or share your personal information in order to comply with any legal obligation, or in order to enforce or apply our Terms of Use and other agreements, or to protect our rights, property or safety or those of our partners or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection.

We will not sell or publish your personal information.

We use iCIMS, a system provided by a US-based company, iCIMS Inc., for recruitment management purposes. iCIMS Inc. has certified that it adheres to the EU-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union to the United States. In light of this certification we have concluded that iCIMS Inc has good privacy safeguards and security features in place to prevent unauthorised access of data which is sent to them by us or via our Site.

Where we store your personal data

The majority of the personal information we collect will be stored and processed in the UK at our offices (on our secure servers) and in our secure data centre(s). However, your personal information may be transferred to, and stored at, a destination outside the European Economic Area (EEA). It may also be processed by staff operating outside the EEA who work for us or for one of our partners. Such staff maybe engaged in, among other things, the processing of your personal information and the provision of services. By submitting your personal information, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your personal information is treated securely and in accordance with this privacy policy.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal information, we cannot guarantee its security; any transmission is at your own risk. Once we have received your personal information, we will use strict procedures and security features to try to prevent unauthorised access.

Your rights

You have the right to ask us not to process your personal information for marketing purposes. We will usually inform you (before collecting your personal information) if we intend to use your personal information for such purposes or if we intend to disclose your personal information to any third party for such purposes.

You can exercise your right to prevent such processing where applicable by checking certain boxes on the forms we use to collect your personal information. You can also exercise the right at any time by contacting us at info@cityscience.com.

Our site may, from time to time, contain links to and from the websites of our partner networks and affiliates. If you follow a link to any of these websites, please note that such websites have their own privacy policies and that we do not accept any responsibility or liability for such policies. Please check such policies before you submit any personal information to such websites.

Access to information

The Data Protection Act 1998 gives you the right to access personal information held by us about you. Your right of access can be exercised in accordance with the Data Protection Act 1998. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the personal information we hold about you. You may also be asked to provide suitable evidence to prove your identity.

Contact

Questions, comments, concerns and requests regarding this privacy policy are welcomed and should be addressed to info@cityscience.com. Alternatively, you can write to us at The Privacy Officer, City Science Corporation Limited, Oxygen House, Grenadier Road, Exeter Business Park, Exeter, Devon EX1 3LH.

Thank you for visiting our site.